chalkpencil.com aims at maintaining the quality and professionalism in their service. On the occasion of some exceptional cases expatiated below, a customer wishes to return a product after purchase, then we offer a provision to return the purchased product in good condition according to the product categories.
If your item arrived in defective/damaged or incorrect/incomplete condition, it is eligible for a free replacement or return. But to claim the replacement or return, you need to return the product instantly before the delivery man leaves your place. Otherwise, the product will lose the eligibility to be returned or replacement.
Categorized Product Return Policies
Stationery Products & Kids Items: We require 3 working days to execute our return and refund/replacement process.
Accessories: We require 5 working days to execute our return and refund/replacement process.