1. Introduction
Welcome to chalkpencil.com (hereinafter referred to as “we,” “us,” or “Chalkpencil”). We are an online marketplace, and these terms and conditions govern your access to and use of Chalkpencil, including its related sub-domains, sites, mobile app, services, and tools (collectively, the “Site”). By using the Site, you accept these terms and conditions (including any linked information) and agree to comply with them (the “User Agreement”). Your use of the Site signifies your acceptance of these terms. If you do not agree, please refrain from accessing, registering with, or using the Site.
The Site is owned and operated by Bizpark Venture Limited, a company incorporated under the Companies Act, 1994.
We reserve the right to modify these Terms and Conditions at any time without prior notification. Changes will become effective once posted on the Site. Continued use of the Site after modifications constitutes acceptance of the updated terms. Please review these Terms and Conditions periodically.
2. Conditions of Use
A. User’s Account
To access certain services, you may be required to create an account or provide personal information. We reserve the right to invalidate usernames and/or passwords at our sole discretion without prior notice and are not liable for any resulting losses.
You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized use of your account, notify us immediately. Any activity on your account is deemed to be performed or authorized by you. You agree to indemnify us against losses arising from unauthorized use.
Ensure that your account details remain accurate and up to date. If you are unable to update certain information through your account, contact customer service. We reserve the right to refuse access, terminate accounts, and modify content without prior notice.
B. Privacy
Your use of the Site is also governed by our Privacy Agreement, which ensures that any personal information provided is treated as strictly confidential in accordance with applicable laws. If you object to the collection or use of your data as outlined in the Privacy Agreement, please refrain from using the Site.
C. Communication Platform
The Site serves as an online platform for purchasing products at listed prices using available payment methods. Chalkpencil acts solely as a facilitator and does not control transactions between buyers and sellers. Product purchases are direct agreements between buyers and sellers, while payments are processed through independent service providers.
D. Continued Availability of the Site
While we strive to ensure uninterrupted access, the Site may experience downtime for maintenance, repairs, or the introduction of new features. We will attempt to minimize disruptions.
E. License to Access the Site
By using the Site, you confirm that you are at least 18 years old or accessing under the supervision of a legal guardian. We grant a non-transferable, revocable, and non-exclusive license to use the Site for personal shopping. Commercial use is prohibited unless explicitly permitted.
Product representations, including price and availability, are provided by vendors and are not guaranteed by us. Opinions expressed on the Site belong to the individuals posting them.
We do not permit unauthorized downloading, resale, data mining, or derivative use of Site content.
3. Conditions of Sale
Please read these conditions carefully before placing an order. By purchasing from the Site, you agree to these terms.
A. Conditions Related to the Sale of Products or Services
This section outlines the terms for purchasing products or services on the Site.
B. The Contract
Your order constitutes a legal offer to purchase a product. Order confirmations validate order details but do not confirm acceptance. Acceptance occurs upon dispatch.
We provide estimated processing timelines but cannot guarantee strict adherence due to third-party service dependencies. We reserve the right to cancel orders before dispatch and will notify customers accordingly.
C. Warranty Policy
Due to the nature of our products, Chalkpencil does not offer warranties. However, some brands may provide warranties on specific products, which will be honored accordingly.
D. Pricing, Availability, and Order Processing
All prices are listed in Bangladeshi Taka (BDT) and include VAT. Prices in your Shopping Cart reflect the most current listing. While we strive for pricing accuracy, errors may occur, and we reserve the right to refuse or cancel orders due to mispricing.
If a product is unavailable, you will be notified via email. Additional verification (such as identity or payment validation) may be required before order acceptance. Orders may be canceled if verification is unsuccessful.
E. Product Representation
Product colors and models may vary slightly due to photography or availability issues.
We reserve the right to modify, refuse, or cancel orders at our discretion. Refunds for canceled prepaid orders will be issued according to our refund policies, with deductions for discounts and shipping fees as applicable.