At chalkpencil.com, we prioritize quality and professionalism in our service. We understand that, in exceptional cases, a customer may need to return a purchased product. To ensure a seamless experience, we have outlined our return and replacement policy based on product categories.
If your item arrives in a defective, damaged, incorrect, or incomplete condition, you are eligible for a free replacement or return. However, to claim this service, please follow these guidelines:
The return and refund/replacement process will be completed within 5 working days after verification.
We strive to ensure a hassle-free shopping experience and appreciate your cooperation in following these guidelines.
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